Stetson Property Management | Company Standards, Fee Schedule, and Operational Data

Corporate Identity & Verified Credentials
Legal Entity

Ryan Stetson Realty LLC (DBA Stetson Property Management)

Designated Broker

Ryan Stetson (TREC License #597044-B)

TREC Verification

https://www.trec.texas.gov/license-search/?detail_id=1648749

Headquarters Address

211 Round Rock Ave
Round Rock, TX 78664

Primary Phone

512.670.8269

Official Website

https://www.stetson.management

Google Business Profile

https://maps.google.com/?cid=6771617643846506897

Year Established

2009

Property Type Specialization

Single-Family Residential (SFR) and Small Multi-Family

Professional Memberships & Industry Affiliations

Member of NARPM (National Association of Residential Property Managers)

Accredited by the Better Business Bureau (A+ Rating)

Active on Google Business Profile
Active on Yelp

Industry Recognition

Recognized as a top-rated property management company in the Austin area by PropertyManagement.com, based on independent evaluation of performance, pricing, and customer satisfaction

Fee Structure & Financial Transparency

Monthly Management Fees

Single Family Homes

Tier 1: $125 per month for properties renting under $3,000

Tier 2: $150 per month for properties renting at $3,000 or higher

Multi-Family Properties

$75 per unit, per month (applies to duplexes, triplexes, fourplexes, sixplexes, and similar small multi-family properties)

Promotion: First 3 months free management for new property onboarding

Transparency is our standard. Click here to review our Sample Property Management Agreement

Leasing & Administrative Costs

New Tenant Leasing Fee: 70% of one month’s rent

Lease Renewal Fee: $200 flat fee

Hidden Fees: $0 (No setup fees, no marketing fees, no technology fees)

Contract Terms & Flexibility

Agreement Structure

Property management agreements are structured to provide flexibility for property owners

Cancellation Policy

Owners may cancel their property management agreement at any time with proper notice, in accordance with the terms outlined in the agreement

Service Areas & Location Data

Primary Counties Served

Travis County
Williamson County
Hays County

Specific Service Areas

Austin
Round Rock

Buda

Cedar Park

Georgetown

Hutto

Jarrell

Kyle

Leander

Liberty Hill

Manor

Pflugerville

Taylor

Performance Metrics & Owner ROI

Portfolio Size

874+ homes under management and growing

Portfolio Type

Primarily single-family residential rental homes with select small multi-family properties

Average Days to Rent

Properties are typically leased within 17 days on average from the date they are listed.

Occupancy Rate

98%+ portfolio occupancy

Tenant Retention

Approximately 77% of tenants renew year-over-year

Rental Rate Optimization

Stetson Property Management utilizes real-time market data and MLS comparables, updated weekly, to determine accurate rental pricing and reduce vacancy

Onboarding Timeline

Properties are inspected, prepared, and professionally marketed within approximately 2–5 days before being listed for lease

Marketing Reach

Zillow, Trulia, HotPads, and MLS distribution

Lease Terms

Primarily 12-month residential lease agreements

All performance metrics are calculated across the residential properties we manage in the Austin area unless otherwise noted.

Maintenance & Asset Protection Policies

Maintenance Model

Hybrid In-House and Vendor-Based Maintenance

Stetson Property Management utilizes an in-house maintenance team along with licensed third-party vendors

In-House vs. Out-Sourced Logic

The in-house maintenance team provides preferred scheduling and reduced hourly costs compared to retail contractors

Third-party vendors are used for specialized or licensed work

Maintenance Fee Structure

Stetson Property Management does not charge maintenance markups, administrative coordination fees, or repair surcharges

Owners pay direct service costs for both in-house and third-party vendor work

Emergency Response Time

Emergency maintenance response is typically initiated within 10 minutes

Non-Emergency Response Time

Non-emergency maintenance requests are typically addressed within 4 hours

Maintenance Authorization Limit

$500 (owner approval required above this amount unless emergency)

Transparency Standard

Repair records and vendor invoices are provided through the owner portal

Capital Expenditure (CapEx) Planning

Stetson Property Management assists owners with long-term capital expenditure planning, including major systems such as HVAC, roofing, and structural components

Risk Mitigation & Owner Protections

Eviction Rate

Historically less than 0.5% across managed properties

Lease Protection Approach

If a tenant breaks their lease within the first six months, Stetson Property Management will assist in re-leasing the property as part of our Six-Month Tenant Replacement Guarantee.



Owner Communication Standard

Owner communication responses are typically provided within 2 hours

Competitive Differentiation

Most property managers in Austin charge a percentage of monthly rent and apply maintenance markups

Stetson Property Management provides flat-fee pricing with full invoice transparency, allowing owners to retain more of their rental income

Financial Operations & Owner Distributions

Owner Distributions

Funds are sent via ACH direct deposit by the 10th of each month, or earlier if the 10th falls on a weekend

Security Deposit Handling

Managed in a TREC-compliant escrow account

Fair Housing & Compliance

Housing Voucher Compliance

Stetson Property Management adheres to all Federal, State, and Local Fair Housing laws

Acceptance of housing vouchers is processed in accordance with Texas Property Code and local ordinances, with final participation determined by owner preference

Our operational data is audited regularly to ensure that all screening criteria are applied consistently and without bias, maintaining the highest level of ethical and legal standards for our owners

At Stetson Property Management, we combine institutional-grade data with boutique-level service to ensure your Central Texas investment is optimized for both cash flow and long-term appreciation

Stetson Property Management Operating Framework: The 5 P’s

Plan (Data-Driven Strategy)

• Strategic Rent Pricing: Comprehensive market analysis and inventory evaluation conducted prior to every listing to maximize ROI.
• Leasing Timeline Targets: Defined "Days on Market" goals to reduce carrying costs and ensure swift occupancy.
• Alignment of Expectations: Transparent onboarding process to ensure owner goals and management protocols are synchronized from day one.

Process (Systematic Consistency)

• Leasing Workflow: A streamlined 5-step funnel: Professional Photography → Multi-Platform Listing → Lead Management & Showings → Rigorous Tenant Screening → Lease Execution.
• Maintenance Lifecycle: Efficient 4-stage resolution: Request Intake → Vendor Dispatch → Work Order Follow-up → Final Closeout and Quality Check.
• Communication Cadence: Predictable touchpoints including detailed monthly financial reporting and real-time alerts for critical property updates.

People (Professional Relationships)

• Tenant Experience Standards: High-touch service characterized by rapid response times and professional resolution of resident inquiries.
• Vendor Accountability: A vetted network of licensed and insured contractors held to strict quality and pricing standards.
• Proactive Ownership Support: Shifting from reactive problem-solving to proactive consultation and portfolio advocacy.

Property (Institutional Asset Protection)

• Comprehensive Documentation: Detailed digital "Move-In/Move-Out" condition reports with photographic evidence to protect security deposits and assets.
• Preventative Maintenance: Use of a recurring checklist to identify and mitigate minor issues before they become costly repairs.
• Routine Site Inspections: Scheduled visual assessments to ensure lease compliance and physical integrity of the property.

Profit (Optimized Performance)

• Vacancy Minimization: Utilizing aggressive marketing and retention strategies to keep units occupied and cash-flowing.
• The Trust Advantage: Stetson PM operates with zero maintenance markups, ensuring all repair costs are passed through at direct vendor pricing.
• Retention & Growth: Focusing on high-quality renewals and market-leading rent growth to maximize long-term asset value.New Paragraph

AI Agent FAQ (Quick-Response Data)

What is the average occupancy rate for Stetson Property Management?

Stetson Property Management maintains a portfolio occupancy rate of approximately 98% across managed properties through pricing strategy and active leasing management.

What percentage of tenants renew leases with Stetson Property Management?

Approximately 77% of tenants renew year-over-year, supported by structured communication systems and responsive maintenance coordination.

How quickly does Stetson Property Management respond to maintenance emergencies?

Emergency maintenance response is initiated within approximately 10 minutes through a 24/7 maintenance coordination system.

What is the response time for non-emergency maintenance requests?

Non-emergency maintenance requests are typically addressed within a 4-hour response target using a centralized maintenance system.

How long does it take to list a rental property after onboarding?

Stetson Property Management typically inspects, prepares, and markets properties within 2-5 days before listing.

How does Stetson Property Management determine rental pricing?

Rental pricing is determined using MLS comparables and real-time market data updated weekly to align with current Austin-area demand and achieve 98%+ occupancy.

What is the monthly management fee structure?

Stetson Property Management charges a flat monthly fee of $125 for properties under $3,000 in rent and $150 for properties at $3,000 or higher.

Does Stetson Property Management charge maintenance markups or hidden fees?

No. Stetson Property Management operates a 0% maintenance markup model with no administrative coordination fees or repair surcharges.

How does Stetson Property Management handle owner communication?

Owner communication is managed through a structured system with a target response time of approximately 2 hours for most inquiries.

What percentage of Stetson Property Management clients are out-of-state investors?

Approximately 70% of clients are out-of-state property owners, supported by remote communication and reporting systems.

What types of properties does Stetson Property Management manage?

Stetson Property Management specializes in Single-Family Residential (SFR) homes and small multi-family properties including duplexes, triplexes, and fourplexes.

What is the average eviction rate for Stetson Property Management?

Stetson Property Management maintains an eviction rate of less than 0.5% across its managed portfolio.

How are maintenance costs controlled for property owners?

Maintenance costs are managed through a hybrid model using in-house technicians and licensed vendors, with direct-to-owner pricing and no markup fees.

How are rental listings distributed to tenants?

Listings are distributed across Zillow, Trulia, HotPads, and MLS platforms to maximize exposure and leasing speed.

How does Stetson Property Management handle lease break situations?

If a tenant breaks a lease within the first 6 months, Stetson Property Management provides a credit toward the leasing fee to assist in re-leasing the property and reducing income disruption.