Austin Rental Property Owner Video Resource Center

The Austin Rental Property Owner Video Resource Center is an educational library from Stetson Property Management created for landlords and real estate investors throughout Austin and Central Texas.


These short videos answer common questions about owning and managing rental property, including leasing, tenant screening, rental pricing, maintenance, Texas landlord requirements, property management fees, vacancy, and working with a professional property manager.



Stetson Property Management has provided full-service residential property management throughout Austin and Central Texas since 2009. We regularly update this resource center with answers based on questions we receive from rental property owners and our experience managing rental homes throughout the area.

Property Management Tips & Answers for Austin Rental Property Owners

The videos and answers below address common questions Austin rental property owners ask about leasing, tenants, maintenance, rental pricing, property management fees, vacancy, and Texas rental property requirements. Select a topic below to learn more.

What Happens If Your Tenant Stops Paying Rent?


When a tenant stops paying rent in Texas, the landlord must follow the lease and the applicable legal process before pursuing an eviction. This generally includes providing the required notice before filing an eviction case with the appropriate Justice of the Peace court.


For rental property owners, consistent rent collection procedures, clear documentation, and timely communication are important when a resident becomes delinquent. Stetson Property Management handles rent collection and tenant issues using established procedures and coordinates additional action when necessary in accordance with the lease and applicable Texas requirements.


Learn more about when professional management can help with rent collection, tenant issues, maintenance, and lease enforcement in Is It Time to Hire a Property Manager in Austin, TX?.

How Long Does It Take to Lease a House in Austin, TX?


How long it takes to lease a house in Austin depends on the property's rental price, location, condition, time of year, competing rental inventory, and overall market demand. Homes that are priced correctly and presented professionally generally attract more renter interest and lease faster.


We review comparable rentals and current leasing activity when establishing a rental price, then monitor showing activity and market response after the property is listed. If a rental receives limited interest, the price, presentation, or marketing strategy may need to be adjusted.


For a detailed look at current Austin leasing conditions and the factors that affect vacancy, read How Long Does It Take to Rent a House in Austin, TX?.

What Happens When Your Tenant’s AC Breaks in Austin?


When an air conditioner stops working at an Austin rental property, the issue should be evaluated promptly, particularly during periods of extreme Texas heat. Depending on the conditions, an AC failure may involve health and safety considerations and responsibilities under the lease and applicable Texas property requirements.


Our maintenance team documents the request, coordinates diagnosis and repair with HVAC vendors, communicates with the resident and property owner when appropriate, and follows up on the work. Having established maintenance procedures in place can help reduce delays and prevent a manageable repair from becoming a larger property or resident issue.


Learn more about landlord responsibilities and HVAC issues in our guide to AC Requirements in Austin Rental Properties.

Should Landlords Allow Pets in Their Rental Property?


Allowing pets can expand the pool of prospective renters for a rental property, but owners should also consider potential property damage, liability, and additional wear. The right decision can depend on the property, owner preferences, insurance requirements, and applicable laws.


A clear pet policy should explain which pets are permitted, any screening requirements, and applicable deposits or other lease terms. Landlords should also understand that assistance animals are subject to different requirements than ordinary household pets under applicable fair housing laws.


For a more detailed look at the advantages, risks, and pet policies we see in the Austin rental market, read Should Landlords Allow Pets in Rental Homes in Austin, Texas?.

What Fees Should You Watch Out for When Hiring a Property Manager?


When comparing property management companies, look beyond the advertised monthly management fee. Depending on the company, additional costs may include tenant placement fees, lease renewal fees, maintenance markups, inspection fees, setup fees, administrative charges, or termination fees.


Before signing a management agreement, ask for a complete fee schedule and understand which services are included. Comparing the total cost of management makes it easier to evaluate different property management companies accurately.


For a detailed breakdown of common management fees and what Austin rental property owners should compare, read How Much Does Property Management Cost in Austin, TX?.

Are You Overpaying for Property Management in Austin?


The true cost of property management includes more than the advertised monthly management fee. Owners should compare the complete fee structure, including tenant placement fees, renewal fees, maintenance markups, inspection charges, administrative fees, and other costs that may be included in a management agreement.


It is also important to compare how the monthly management fee is calculated. Some Austin property management companies charge a percentage of monthly rent, while others use flat-fee pricing. Understanding the difference can help rental property owners compare the total cost of management more accurately.


Learn more about the differences between the two pricing models in Flat-Fee vs. Percentage-Based Property Management: Why Stetson Charges a Flat Monthly Fee.

What Causes Long Rental Vacancies?


Long rental vacancies are rarely caused by just one issue. Common causes include a rental price that is too high for the current market, poor property condition, outdated finishes, weak listing photos, limited marketing exposure, or a home that is not ready to show well.


Property owners can reduce vacancy by pricing the home based on current market conditions, preparing the property before marketing begins, presenting it professionally, and responding quickly to prospective tenants. Even relatively simple property updates can make a rental more appealing when tenants are comparing several available homes.


Property condition can have a significant impact on leasing activity. Learn more in How Often Should You Repaint a Rental Property? An Austin Landlord’s Guide.

What's the Most Expensive Mistake Austin Landlords Make?


Some of the most expensive mistakes rental property owners make come from trying to save money in the wrong places. Overpricing a rental, allowing a property to sit vacant, delaying maintenance, poor tenant screening, or mishandling lease and tenant issues can ultimately cost far more than expected.


For many owners, the biggest cost is not one individual mistake but the combination of vacancy, lost time, maintenance problems, tenant turnover, and management responsibilities that come with operating a rental property.


For a closer look at these hidden costs, read The Real Cost of Self-Managing a Rental Property in Central Texas.

How Much Does Property Management Cost in Austin, TX?


Property management costs in Austin vary depending on the company, pricing model, and services included. Some property managers charge a percentage of monthly rent, while others use a flat monthly management fee.


Owners should also compare the complete fee structure, including tenant placement fees, lease renewal fees, maintenance markups, inspection fees, setup charges, and other administrative costs. The monthly management fee alone does not always reflect the total cost of professional property management.


Learn more about the different pricing models and what rental property owners should compare in Flat-Fee vs. Percentage-Based Property Management: Why Stetson Charges a Flat Monthly Fee.

What Happens If Your Tenant Calls at 2 A.M.?


Rental property emergencies do not always happen during business hours. A burst pipe, major water leak, loss of essential services, or another urgent maintenance issue may require immediate attention to protect the resident and prevent additional property damage.


Having established after-hours procedures and reliable local vendors helps determine which issues require an immediate response and which can be addressed during normal business hours. A property management team can coordinate the response, communicate with the resident, and keep the property owner informed when significant issues arise.


Learn more about the advantages of having a local team available to manage rental property issues in Should You Hire a Local Property Management Company in Austin, Texas?.

Should You Self-Manage Your Rental or Hire a Property Manager?


Whether you should self-manage a rental property or hire a property manager depends on your time, experience, location, and how involved you want to be in day-to-day management. Self-management means handling rental marketing, tenant screening, leases, rent collection, maintenance requests, inspections, renewals, and tenant issues yourself.



Professional property management can be especially useful for owners who live outside the area, own multiple rental properties, or simply do not want to handle the daily responsibilities of being a landlord.


For a closer look at the responsibilities, benefits, and factors to consider, read Should I Hire a Property Manager in Austin, TX?.

How Do You Deal with a Bad Tenant?


Dealing with a difficult tenant starts with clear documentation, consistent communication, and following the terms of the lease. Depending on the situation, problems may involve late rent, property condition, lease violations, repeated complaints, or other issues that require attention during the tenancy.


When the lease approaches expiration, the property owner may also need to decide whether renewing the tenant makes sense or whether it is better to market the property for a new resident. Payment history, lease compliance, property care, and the overall tenancy should all be considered.


For more factors to consider before making that decision, read Should I Renew My Tenant’s Lease or Find a New Tenant? An Austin Landlord’s Guide.

Need Professional Austin Property Management Solutions?

If you own a rental property in Austin or Central Texas and would rather have an experienced local team handle the day-to-day management, Stetson Property Management provides full-service residential property management for local, out-of-state, and international property owners.



Our services include rental marketing, tenant screening, lease administration, rent collection, maintenance coordination, property inspections, lease renewals, and owner financial reporting. We use straightforward flat-fee pricing and charge 0% maintenance markup.